Adult Mental Health Services
Crisis Hotline – A continuously available telephone service staffed by trained Qualified Mental Health Professionals (QMHP) to provide screening, assessment and intervention 24 hours a day. Locally, the hotline number is 1-800-375-8965 or (325) 653-5933.
Crisis Intervention – Interventions in response to crisis to reduce symptoms or to prevent an admission to a more restrictive environment.
Screening – Activities provided by a QMHP to determine the needs for an in depth assessment. This may be face to face or by telephone with the individual or a collateral person who can provide information.
Routine Case Management – Primarily site based services that assist an adult in gaining and coordinating access to necessary care and services appropriate to the individual’s needs.
Counseling – Individual, family or group therapy focused on the reduction or elimination of a client’s symptoms of mental illness or emotional disturbance and increasing their ability to perform the activities of daily living.
Respite – Services are provided for individuals that may need a break from their environment. Respite is provided on a temporary and short-term basis; for a period of up to ten (10) days.
Pharmalogical Management – Services provided by a physician or other prescribing professional to determine symptom remission and the medication needed.
Provision of Medication – Ensuring the provision of medication to those who have no source of funds for such, as determined to be medically necessary and as prescribed by the Center’s medical personnel.
Medication Training and Support – Instruction and guidance using DSHS curricula, including Patient and Family Education Program Guidelines.
Psychosocial Rehabilitative Services – Social, educational, behavioral and cognitive interventions provided by a therapeutic team to address deficits in developing and maintaining social relationships, occupational or educational achievement, independent living skills, and housing, that are a result of a severe and persistent mental illness.
Skills Training and Development Services – Training to address the severe and persistent mental illness and symptom related problems that interfere with individual functioning, providing opportunity for the individual to acquire and practice new skills.
Rural Assertive Community Treatment – RACT is a self-contained program that serves as the fixed point of responsibility for providing treatment, rehabilitation and support services to identify consumers with severe and persistent mental illnesses. Using an integrated services approach, the RACT team merges clinical and rehabilitation staff expertise, e.g., psychiatric, substance abuse, employment, and housing within one mobile service delivery system.
Supported Employment – Supported employment provides individualized services to assist people in choosing, getting and keeping employment.
Supported Housing – Supported housing provides individualized services to assist people in choosing, getting and keeping housing. Support services such as accessing transportation, meal preparation, and budgeting may also be provided through this program.
Payment for Services
Individuals and families who are eligible to receive services from MHMR Services for the Concho Valley are charged for services based upon the ability to pay, as determined by DSHS guidelines. The Center also accepts payment from third-party payer sources, such as Medicaid, CHIP, and private health insurance providers. Certain services are not included in the ability to pay schedule.
If an individual is assessed and determined not to be eligible for services, staff will assist in referring the individual to the appropriate available community provider(s) to meet their identified needs.